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GOA is short for "Group Opinion Analyser" and the offered solution contains a complete family of assessment and survey based management techniques.

All GOA-WorkBench Modules have the following characteristics:

• Easy to use Survey Tool
  • Pre-defined, rich question catalogues
  • Easy to adapt to company specific demands
• Multilingual
  • Interface and knowledge base languages changeable
  • Consistency of data maintained in multilingual surveys
• Multimedia Training
  • Easy training on how to use the tools
  • Content oriented training (e.g. how to perform an assessment or a specific survey)
  • Training on TQM basics for all of the company
• Optionally Paper Based or Electronic Surveys

Overview about our configurable and extendable management software solutions:

Generic Top Level	Sector Specific Level	Branch Specific Level	Specific Surveys	Sector or Branch
EFQM Assessment Professional Assessor Team Version GOA Inquiry Center GOA Balanced Q-Card	EFQM Assessment Standard EDU	EFQM Check-Up EDU Easy Assessment EDU ISO 9004 Assessment	People Satisfaction EDU Training Evaluation Satisfaction of companies with schools Objectives	Education & Training Organisations
	EFQM Assessment Standard IPMA Assessment	Easy Project Assessment ISO 9004 Assessment	People Satisfaction Customer Satisfaction Team Efficiency 360° Management Feedback Innovation Culture Learning Organisation Inventory Objectives	Service Organisations
	EFQM Assessment Standard	EFQM Check-Up SME Easy Assessment SME ISO 9004 Assessment	People Satisfaction Customer Satisfaction Team Efficiency 360° Management Feedback Innovation Culture Learning Organisation Inventory Objectives	Production Industries
	CAF – Common Assessment Framework	Easy Assessment CAF ISO 9004 Assessment	People Satisfaction Team Efficiency 360° Management Feedback Innovation Culture Learning Organisation Inventory	Public Administration